medmate

Quality Medicines at Your Doorstep

Privacy Policy

Who We Are

Our website address is: https://medmatelifescience.inm/.


Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.

 comment is approved, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Sale Items

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
  • If you visit our login page, a temporary cookie is set to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
  • When you log in, we set cookies to save your login information and screen display preferences:
    • Login cookies last for two days
    • Screen options cookies last for a year
    • If you select “Remember Me”, your login persists for two weeks.
    • Logging out removes login cookies.
  • If you edit or publish an article, an additional cookie is saved. It contains no personal data and expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.).
Embedded content behaves as if you visited the original website, which may:

  • Collect data about you
  • Use cookies
  • Embed third-party tracking
  • Monitor your interaction with embedded content (if you have an account and are logged into that website)

📍 {Physical Address}

Who We Share Your Data With

  • If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

  • If you leave a comment, the comment and metadata are stored indefinitely for automatic approval of follow-up comments.
  • For registered users, we store personal information in user profiles.
    • Users can view, edit, or delete their information (except for usernames).
    • Website administrators can also see and edit user data.

Your Data Rights

If you have an account or have left comments, you can:

  • Request an exported file of the personal data we hold about you.
  • Request that we erase any personal data (excluding data required for legal, administrative, or security purposes).

📧 medmatelifescience@gmail.com


Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

 

Shipping Policy

1. Order Processing

  • After payment confirmation, all orders are processed within [X] business days (excluding weekends and holidays).
  • Orders placed after [cut-off time] will be processed on the next business day.
  • We will notify you via email or phone if there are any delays.

2. Shipping Charges & Free Shipping

  • We offer FREE shipping on all orders above ₹1000.
  • For orders below ₹1000, a standard shipping charge of ₹[X] will apply.
  • Shipping charges (if applicable) will be calculated and displayed at checkout.

3. Estimated Delivery Time

  • Standard Shipping: [X-Y] business days
  • Express Shipping (if available): [X] business days
  • International Shipping: [X-Y] business days
  • Delivery times may vary due to unforeseen circumstances.

4. Shipping Destinations

  • We currently ship across [list of regions/countries you serve].
  • If your location is not listed, please contact us for assistance.

5. Order Tracking

  • Once shipped, you will receive an email/SMS with tracking details.
  • Track your order through our [Tracking Page] or the carrier’s website.

6. Shipping Carriers

We partner with [DHL, FedEx, Blue Dart, Delhivery, etc.] to ensure secure and timely deliveries.

7. Shipping Issues & Delays

  • We are not responsible for delays caused by carriers, weather conditions, or customs.
  • If your package is delayed or lost, contact us at [support email].

8. Undeliverable or Lost Packages

  • If a package is returned due to an incorrect address, reshipping charges may apply.
  • If your package is lost, we will assist you in resolving the issue with the carrier.

9. Contact Us

For any shipping-related inquiries, reach out to us:
📧 Email: medmatelifescience@gmail.com
📞 Phone: +91 80803 50375